Braiding set

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shopping with us is worry-free! If for any reason the product does not meet your expectations, you have the option to return it within 15 days of receipt. The decision to return is completely yours - no questions asked and no complications! Simply send us a notification at info@sleep-nest.com or use the attached form. Once you notify us, you have 14 days to return the product to our address: Speedy Box doo June 25th Road 55, 5000 Nova Gorica Your product will be considered a timely return if you send it in before this deadline. We make the process quick and easy! ✔ No hidden costs – you only pay the cost of returning the product. ✔ No complicated procedures – return the product in its original packaging, unwashed and undamaged. Shop worry-free and discover how easy shopping with us is! 😊